SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | pleased with the custom- frames I haven\'t receive my order yet, but I was pleased with the frames on other orders. You might find it interesting that I\'m a real old lady. In January I will be 96 years old. I have always loved painting, but for many years didn\'t have the time. Anyway I think your ideal is great.
J, | quick reply Thank you, I appreciate your quick reply. I love these plaque mounts and plan to send my pictures soon. Your site is definitely the most user friendly and your custom services are far beyond what is offered elsewhere.
Haji Khanoom, Portland | Fabric Print I got it!
Thank you so much. I really appreciate you doing this and the great service I get from everyone!
jacki, |